FAQ's

Got questions? Check out our FAQ, drop us a message to start a conversation or head to our about page to meet the team.

Meet the team

Do you offer stone-in-place casting?

Yes, we are delighted to offer a cast-in-place service for gemstones and diamonds. Please be mindful of the type of stones you use, preferably diamonds, sapphires and rubies as these are less likely to be damaged by heat. Stones can be temperamental under the best circumstances so this is not a guaranteed service. Stone-in-place wax casting takes place every week when needed.

Do you offer own metal casting?

Yes, this we can repurpose sentimental gold. It is an incredibly popular service and we are happy to accept your customers' heirloom and family gold for casting into new pieces. The metal must have a visible Hallmark or test as 9ct, 14ct and 18ct gold, we cannot mix carats. This service can be cast multiple times a week so it has a quick turn-around. There is a charge of £250 for this service, plus any additional metal if needed.

What are your turn-around times?

Gold and silver are cast multiple times a week so the turn around time is usually 2-3 days. Platinum is cast weekly. Own metal casting is done every 2-3 days. Our casting timelines for stone-in-place casting occur weekly as needed.

Do you offer a casting clean-up service?

We can provide a cleaning and finishing service, this is priced on a bespoke basis. Please get in touch to find out more.

Do you offer 3D printing?

Yes, we can print from your CAD files or create the files for you. We print in EasyCast resin which creates more predictable and less textured results making cleaning up quicker and more efficient. 3D printing is priced from £10 per piece and the cut off for submission for same day printing is 3pm.

Do you make and store moulds?

Yes, we can produce and store your moulds in-house. We can produce moulds in rubber or silicone, priced from £20 at a turn around rate of one week.

Do you offer a design service?

Yes, we can work with you on your design process, creating CAD files, renders and 3D prints.

What are the charges involved in casting?

We charge for the metal weight of each piece and the production cost is split into two charges - a spue charge and a casting charge. 9ct, 14ct, 18ct Gold Casting Charge - £2.50 (per piece) 9ct, 14ct, 18ct Gold Sprue Charge - £3 (per piece) Silver Casting Charge - £1.50 (per piece) Silver Sprue Charge - £3 (per piece) Platinum Casting Charge - £3 (per piece) Platinum Sprue Charge - £3 (per piece)